Welcome to the Infinitas Biomed website. This Legal Information page sets out the general terms, policies and notices that apply to your use of our website and your interaction with Infinitas Biomed.

Infinitas Biomed is committed to conducting business in a professional, transparent and responsible manner. We aim to provide accurate information about our rehabilitation equipment, biomedical solutions, products and services while respecting the privacy and rights of our website visitors and customers.

Infinitas Biomed respects your privacy and is committed to protecting the personal information of our website visitors, customers, healthcare professionals and business partners.

When you contact Infinitas Biomed, request information, request a quotation, submit an enquiry or communicate with us through our website, we may collect information such as your name, telephone number, email address, company or organisation details and information relating to your enquiry.

We use personal information for legitimate business purposes, including responding to enquiries, providing product information, preparing quotations, processing orders, arranging deliveries, providing customer support and communicating with customers about our rehabilitation equipment, biomedical solutions and services.

We will not sell your personal information to third parties. Personal information may only be shared where reasonably necessary to provide a requested service, process a transaction, arrange delivery, provide technical or customer support, comply with a legal obligation or where permitted by applicable law.

Infinitas Biomed takes reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We are committed to handling personal information responsibly and in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).

By using our website and providing your personal information to us, you acknowledge that your information may be collected and used for the purposes described in this Privacy Policy.

You may contact Infinitas Biomed if you have questions about your personal information, wish to update information you have provided, or have any concerns regarding how your information is handled.

Privacy Enquiries:
Email: info@infinitasbiomed.com
Telephone: +27 71 126 8978

Infinitas Biomed reserves the right to update this Privacy Policy when necessary to reflect changes in our business, website practices or applicable legal requirements.

Last Updated: September 2026

By accessing or using the Infinitas Biomed website, you agree to use the website for lawful and legitimate purposes and to comply with these terms.

The information contained on this website is provided to assist visitors in understanding our rehabilitation equipment, biomedical solutions, products and services. We make reasonable efforts to ensure that information is accurate and current; however, product specifications, images, descriptions, availability and other information may be updated or changed from time to time.

Information displayed on the website does not necessarily constitute a final offer to sell a product. Product availability, pricing, delivery arrangements and other purchasing conditions may be confirmed through a formal quotation, order confirmation or other written communication.

Customers are responsible for providing accurate information when submitting enquiries, requesting quotations or placing orders.

Where equipment is purchased, additional terms may apply to payment, delivery, installation, training, warranties, servicing, returns and other aspects of the transaction. These terms may be communicated to the customer as part of the quotation, order or sales process.

Infinitas Biomed reserves the right to update, change, suspend or remove website content, products or services where necessary.

Infinitas Biomed aims to provide useful and accurate information about the rehabilitation equipment and biomedical solutions available through our business.

Product images displayed on the website are intended for illustration and identification purposes. Actual products may differ slightly in appearance, configuration or specifications.

Product specifications, features, accessories and availability may vary depending on the manufacturer, model and configuration selected.

Customers are encouraged to contact Infinitas Biomed for current product specifications, availability, pricing and other product-related information before making purchasing decisions.

Rehabilitation equipment should be selected according to the specific needs of the patient, healthcare facility and intended application.

Infinitas Biomed supplies rehabilitation equipment to support healthcare and rehabilitation environments. The selection, prescription and use of equipment should be undertaken by appropriately qualified healthcare professionals where clinical assessment is required.

Information provided on this website is not intended to replace professional medical, clinical or therapeutic advice.

5. Quotations, Orders & Payments

Quotations provided by Infinitas Biomed may be subject to specified validity periods, product availability and other conditions stated in the quotation.

An order may only be considered accepted once confirmed by Infinitas Biomed in writing or in accordance with the applicable purchasing arrangements.

Payment terms will be communicated to the customer where applicable and may differ depending on the nature and value of the order.

Delivery arrangements will depend on the type of equipment, customer location, availability and other applicable factors.

Where installation, commissioning or product training is required, these arrangements may be agreed with the customer before delivery or as part of the quotation.

Customers should inspect delivered equipment and notify Infinitas Biomed of any apparent damage, shortage or discrepancy within a reasonable period after delivery.

Products supplied by Infinitas Biomed may be covered by applicable manufacturer or supplier warranties. Warranty conditions may differ depending on the product and manufacturer.

Warranty coverage may be subject to proper installation, operation, maintenance and use of the equipment in accordance with the relevant manufacturer's instructions.

Infinitas Biomed may provide product guidance, training and support where applicable. Customers should contact us if they require assistance with a product or have questions regarding its operation or maintenance.

Returns, cancellations and exchanges may be subject to the nature of the product, the terms of the applicable transaction, manufacturer requirements and applicable South African consumer legislation.

Certain specialised, customised, ordered or configured products may be subject to specific return conditions.

Customers should contact Infinitas Biomed as soon as possible if they wish to discuss a cancellation, return or product concern.

The information contained on the Infinitas Biomed website is provided for general informational purposes.

Although we make reasonable efforts to maintain accurate and useful information, we do not guarantee that the website will always be completely accurate, current, uninterrupted or free from errors.

Infinitas Biomed may update website content, product information and other material without prior notice.

Nothing on this website should be interpreted as medical, clinical or therapeutic advice. Healthcare professionals should use their professional judgement when assessing the suitability of rehabilitation equipment for individual patients or facilities.

All content appearing on the Infinitas Biomed website, including text, photographs, graphics, logos, product descriptions, designs and other materials, is owned by Infinitas Biomed or is used with the appropriate permission.

Website content may not be copied, reproduced, distributed, modified or used for commercial purposes without prior written permission from Infinitas Biomed, except where permitted by applicable law.

Our website may contain links to external websites or third-party resources where these may provide useful additional information.

Infinitas Biomed is not responsible for the content, availability, privacy practices or policies of external websites. Visiting an external website is at the user's own discretion.

Infinitas Biomed takes reasonable steps to maintain the security and reliability of its website. However, no online system can be guaranteed to be completely secure.

Users should take reasonable precautions when submitting personal or business information online and should not attempt to gain unauthorised access to any part of the website.

To the extent permitted by applicable law, Infinitas Biomed will not be responsible for losses arising solely from reliance on general information provided on the website.

Nothing in these terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable South African law.

Infinitas Biomed may update this Legal Information page from time to time to reflect changes in our business, products, services, legal requirements or website practices.

The latest version will be made available on this website, together with the date on which it was last updated.

If you have any questions about our Privacy Policy, Terms & Conditions, products, services or other legal information, please contact Infinitas Biomed using the contact details provided on our website.

Infinitas Biomed
Telephone: +27 71 126 8978
Email: info@infinitasbiomed.com

Last Updated: September 2026