At Infinitas BioMed, our rehabilitation services are designed to work alongside our product range so that therapists, caregivers and patients feel confident, supported and safe.
From the first assessment to long-term follow-up, we help you choose, set up and maintain the right equipment for each individual’s goals, environment and level of independence.
- Clinical product assessments tailored to your setting
- Professional fitting and customisation of devices
- Home-based support where appropriate
- Training and workshops for teams and caregivers
- Reliable repairs, replacements and technical advice
Our aim is to make rehabilitation products easier to use, more comfortable and clinically effective, so that you can focus on better outcomes for your patients.
Choosing the right rehabilitation product starts with a careful assessment. We work with therapists, clinics and caregivers to match equipment to the person, not the other way around.
Our product assessments can be carried out on-site at your clinic, at a facility, or remotely via phone or video where appropriate.
- Review of diagnosis, functional abilities and therapy goals
- Consideration of the patient’s daily routine, environment and support system
- Discussion of available rehabilitation products, sizes and configurations
- Recommendations that balance clinical needs, comfort and budget
Following the assessment, we provide clear recommendations and next steps, so that you can confidently select the most suitable products for safe and effective rehabilitation.
Correct fitting and customisation are essential to ensure comfort, safety and long-term adherence to rehabilitation equipment.
Our team supports therapists and caregivers with hands-on guidance to:
- Fit splints and supports using appropriate positioning and strapping techniques
- Select and adjust pressure garments for comfort and safe compression
- Configure wheelchair accessories such as cushions, trays and gloves
- Set up daily living aids to be easy to reach and use in the home
We focus on practical tips that help you fine-tune products on the spot, prevent common problems such as pressure areas, and make sure patients can use their devices as independently as possible.
For some patients, the home environment is the best place to assess needs and set up rehabilitation products.
Where appropriate, we offer home visits to:
- Evaluate access, space and safety in key areas such as the bedroom, bathroom and living area
- Recommend suitable daily living aids and pressure care solutions
- Demonstrate safe transfer techniques and equipment use to caregivers
- Check that splints, supports and other devices fit comfortably during everyday activities
Home visits are arranged in collaboration with the treating therapist and, where relevant, the facility or clinic. We focus on practical, realistic solutions that support independence and reduce the risk of injury or complications.
Rehabilitation products are used daily and will sometimes need maintenance, repairs or replacement parts.
We help you keep equipment safe and functional by offering:
- Guidance on routine checks to spot wear and damage early
- Troubleshooting support to identify simple fixes versus items that need repair
- Repairs or replacement components where these are available and clinically appropriate
- Advice on when it is safer to replace a product rather than repair it
Our focus is on quick, practical solutions that minimise downtime, support infection control and protect patients and caregivers from avoidable risks.
Our support does not end when the product has been delivered. We are available to answer questions and troubleshoot challenges as they arise.
You can contact us for:
- Technical advice on how to set up, adjust or safely use a product
- Clinical guidance on which items in our range best match specific needs
- Help interpreting product information, sizing charts or fitting instructions
- Access to user guides or product documentation where available
Whether you are a therapist, clinic manager, caregiver or patient, you can reach us by phone or email for practical, evidence-informed support with our rehabilitation products.
Booking an assessment, fitting, home visit or training session is straightforward. To help us respond quickly and effectively, please have the following information ready.
- Identify the service you need – for example, a product assessment, device fitting, home visit or team training.
- Gather key clinical details – such as diagnosis, mobility level, areas of difficulty and current equipment.
- Describe the setting – clinic, hospital, rehabilitation centre, care facility or home environment.
- List the products involved – include any specific items from the Infinitas ProMed range if known.
- Contact us via the Contact & Enquiries page – share your details, preferred times and how urgently you need support.
Once we receive your request, we will confirm the details, suggest suitable options and schedule the service at a time that works for you and your team.